Ordering and Returns

Our sales representatives will be glad to help you and provide you with an individual offer.

Simply select the desired products from the product catalog on our website and send us a contact request. We will get in contact with you.

Currently it is not possible to order our products online. In order to receive a specific quotation, please send us an order request via one of our contact forms and use “Ordering and Returns” as subject. Our sales representatives will then contact you.

About you

Your message

Olympus respects your privacy. Please see our Privacy Notice for information on how we process your personal data for replying to your query.
* Indicates a required field

To arrange a live demonstartion of an Olympus medical product, please contact us via e.g. contact form using "Ordering and Returns" as subject. Our sales representatives will then contact you.

About you

Your message

Olympus respects your privacy. Please see our Privacy Notice for information on how we process your personal data for replying to your query.
* Indicates a required field

Would you like to place an order or do you have questions about the return of your product? Our customer service department will be glad to help you. Please send us your request via one of our contact forms and use “Ordering and Returns” as subject. Our customer service department will then contact you.

About you

Your message

Olympus respects your privacy. Please see our Privacy Notice for information on how we process your personal data for replying to your query.
* Indicates a required field

Our customer service department will be glad to help you. Please send us your request via one of our contact forms and use “Ordering and Returns” as subject. Our customer service department will then contact you.

About you

Your message

Olympus respects your privacy. Please see our Privacy Notice for information on how we process your personal data for replying to your query.
* Indicates a required field

Before you send us the product back, please note that we have a defined process for this.

1.) Return Announcement

Send us the completed return form online (alternative: via fax). For a credit note, the returned item must be unused, shipped in undamaged and unlabeled original packaging and returned to Olympus within eight weeks of receipt.

2.) Olympus Check

Olympus will check your request. You will receive an answer with the required information and return documents.

3.) Shipping

Send the item in the original package without damage to the address given in the return documents.

4.) Credit

After successful item check of the return you will receive a credit note for the returned item.

Download Olympus return form (only ODE)