OLYMPUS SERVICE SOLUTIONS Professional service to secure your investment

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Secure your investment

Olympus provides a level of service support that extends far beyond mere repairs. Olympus delivers unique service solutions designed to increase equipment uptime and ensure the best value from your investments.

Professionally qualified Olympus service technicians conduct specialist maintenance procedures complying fully with Original Equipment Manufacturer (OEM) standards to ensure a secure investment for customers.

Your reliable service partner

  • Over 200 Repair Technicians, Field Service Engineers and Technical Support Engineers support customers throughout the UK & Ireland
  • Experienced Repair Technicians conduct over 30,000 repairs annually, in line with global OEM standards
  • Staff receive over 20,000 hours of training every year to stay up to speed with the latest technological advances.
  • A strong, reliable service network.

Dedicated service portfolio

Olympus delivers a variety of service solutions for all types of Olympus instruments. The portfolio supports customers with solutions for all situations in their working environment. It includes:

  • Field Service Engineers provide onsite technical assistance in the event of a breakdown or for preventative maintenance activities.
  • Preventive maintenance increases overall equipment lifetime and maintains optimal system performance with scheduled checks.
  • All repair activities are performed in accordance with Original Equipment Manufacturer (OEM) standards, including exclusive use of original repair parts.
  • Loaned equipment is available to ensure that processes remain up and running during repairs.
  • Customer Care provides telephone assistance to solve problems as quickly as possible
  • Software Updates and Upgrades help you to remain ahead and attain the best cost/benefit ratio for all medical devices.
  • Remote Service enables Olympus specialists to rectify minor malfunctions before they become major problems.
  • Training provides the whole team with professional knowledge and practical skills.

OLYMPUS SERVICE SOLUTIONS For a Reliable and Efficient Workflow

Olympus offers service contracts designed to increase equipment uptime and consistently deliver high quality services.

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Contact & Support

If you need help or would like to learn more about Olympus products or solutions, get in touch with us. We’re more than happy to accept your inquiry.

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