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Service Solutions

The service support available from Olympus extends far beyond repair, as we offer a unique Service Solution which is constantly evolving to meet the continuously changing requirements of our customers. We are committed to providing the highest level of service, consistent with and complimentary to the quality of Olympus’ products.

Olympus Service Care Plans
Service Solutions

Olympus Service Care Plans

Olympus is continuously building better solutions to secure the future of your facility. Our principle objective as the Original Equipment Manufacturer (OEM) is patient safety by assuring device conforms to the original specification. Service performance is monitored on a continual basis to ensure that we exceed our customers’ expectations and maximise equipment uptime. Through continued investment in our wide range of services, we ensure that you get the best value from your equipment.

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Olympus Service
Service Solutions

Olympus Service

Olympus has always believed in maintaining a quality of after-sales service equal to that of its products – a philosophy shared by a team of over 80 fully trained engineers and technicians. At our main UK service centre in Southend-on-Sea, we service and repair flexible and rigid endoscopes and accessories, whilst our second site in Bolton specialises in servicing and repair of electro-medical equipment.

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Training Support
Service Solutions

Training Support

Olympus promote a partnership commitment to education in the use, care, maintenance and repair of all equipment. Our training and after sales support extends far beyond equipment commissioning, covering all aspects associated with a product’s lifecycle, ensuring customers get the very best out of their equipment.

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Endoextra
Service Solutions

Endoextra

Any brand, any model, any condition - Olympus will replace old or damaged equipment with the very latest technology and manage the process from start to finish. The Olympus Endoextra scheme is a simple and flexible method of managing telescope inventory to ensure customers get the best value from their equipment. Olympus is committed to providing customers with the highest level of service consistent with, and complimentary to, the quality of Olympus’ products.

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Support
Service Solutions

Support

Our team of highly efficient support agents are dedicated to handling customer calls relating to equipment services. Customer service effectiveness is continuously measured to ensure first class support is maintained at all times. Furthermore, equipment repairs are proactively monitored with updates provided on a regular basis.

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Contact and Support

What Can We Help You With?

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Whether you’re looking for answers, would like to solve a problem, or just need to get in touch, you can contact us right here.

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Event Calendar

Find out more about our certified international medical expert training courses in over 25 reference centers across 13 countries in Europe.

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Media Center

Discover our Media Center for further information about our products and services, such as brochures, documents, images, and videos.

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This site is intended for residents of European Countries, as well as Middle East and Africa only. Approved product indications, registrations, and presentations may differ between countries. For any other country, visit our company's global website at www.olympus-global.com or the company website for your country for information about the availability of our products where you live and to obtain the most current registration details and approved product label.