Get in touch: We’re here to help!
Whatever your question or query, we’re here to help you find a solution. You can speak to an expert straight away by selecting a category below. If you can’t find the right hotline in the list, please complete the contact form and we’ll respond as soon as possible.
Dear customers,
Due to a technical issue, our European Customer Support Centre has experienced trouble when responding to some email enquiries. We have also noticed in several cases that replies sent to our customers have failed to deliver. If you have contacted us by email recently and have not received an answer within 24 hours, we ask you please to call us and we will be happy to help you further. Thank you for your understanding.
Your ECSC team
Customer Service & Support - Audio Recording
Need information on a technical issue, or looking for service and up to date repair information? We will always endeavour to assist you as best we can.
Call our Technical Support Team:
00800 67 10 83 00 *
or +49-40-23773-899
(Available Mon – Thu, 8 am to 5 pm, Fri 8 am to 3:30 pm BST)
E-mail-Support
Call our Customer Service team:
00800 67 10 84 00 *
or +420 221 981 853 / FAX: +420 221 985 599
(Available Mon – Thu, 8 am to 5 pm, Fri 8 am to 3:30 pm BST)
E-mail-Support
* All 00800-calls are free of charge.
Only valid for Austria, Belgium, Denmark, Finland, France, Germany, Luxemburg, Netherlands, Norway, Portugal, Poland, Spain, Sweden, Switzerland, United Kingdom and Russia.
Some phone service providers do not permit access to 00800 numbers or require an additional prefix. Charges may apply here. Please contact your service provider directly for more details.
Customer Service & Support - Professional Dictation
Please call for information or advice on our Professional Range of Voice Products.
Tel: 0345 521 8588
Tel: 0044 1582 483 320 (Republic of Ireland)
Opening Hours: Monday to Friday: 8.00am > 5.00pm (GMT)
E-mail-Support
Tel: 00800 7000 1000 (Europe)
Opening Hours: Monday to Friday 8.00am > 5.00pm
E-mail-Support
