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How to get your product repaired

I have a technical question about Olympus binoculars.

Just send an e-mail to the Olympus Technical Support or call our team of experts. We will be pleased to help you.

Click here for more details.

My Olympus binoculars are not working properly, what can I do?

First, you should consult your instruction manual. When in doubt, please visit your dealer who will examine your equipment and if necessary, return it to us on your behalf.

How can I get my Olympus binoculars serviced?

Keep your purchase and waranty card in a safe place. Warranty work cannot be carried out without this.

If you are unable to return your product to your dealer, please contact your local Olympus support or the European Olympus Customer Support department:

Customer Support phone +49-40-23773-899

Toll-free number: 00800 - 67 10 84 00

(Valid for Austria, Belgium, Denmark, Finland, France, Germany, Luxemburg, Netherlands, Norway, Portugal, Poland, Spain, Sweden, Switzerland, United Kingdom and Russia).

Email: camera.repair@olympus.eu

My Olympus binoculars are out of warranty. Can I still send my product in to be serviced?

Of course you can. Please follow the same instructions as outlined above. We will then provide you with a cost estimate for the repair by mail, e-mail or fax. Please confirm your repair order likewise.

What is covered by the Olympus binoculars’ 25-year European warranty?

Please refer to our warranty information. This warranty does not cover misuse, accident, neglect or fair wear and tear. Your statutory rights are unaffected.

* All 00800-calls are free of charge.

Only valid for Austria, Belgium, Denmark, Finland, France, Germany, Italy, Luxemburg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom and Russia.

Some phone service providers do not permit access to 00800 numbers or require an additional prefix. Charges may apply here. Please contact your service provider directly for more details.