Mobile Version Hide

You appear to be browsing this site using Internet Explorer 6. This browser is now out of date.
For safer, more reliable browsing it is recommended that you upgrade your browser to one of these browsers:

Firefox / Safari / Opera / Chrome / Internet Explorer 8+

Get in touch: We’re here to help!

Whatever your question or query, we’re ready to help you find a solution. You can speak to an expert straight away by selecting a category below. If you can’t find the right hotline in the list, please fill in the contact form and we’ll respond as soon as possible.

Technical Enquiries & Buying Advice

Need information on a technical issue, or not sure which product is right for you?

Call our Technical Support Team:
00800 67 10 83 00 * or +49-40-23773-899
(Available Mon – Thu, 8 am to 5 pm, Fri 8 am to 3:30 pm BST)
E-mail-Support

Customer Service & Repair Enquiries

Need information or advice, or looking for up to date repair information? We will always endeavour to assist you as best we can.

Call our Customer Service team:
00800 67 10 84 00 * or +420 221 981 853 / FAX: +420 221 985 599
(Available Mon – Thu, 8 am to 5 pm, Fri 8 am to 3:30 pm BST)
E-mail-Support

* All 00800-calls are free of charge.

Only valid for Austria, Belgium, Denmark, Finland, France, Germany, Luxemburg, Netherlands, Norway, Portugal, Poland, Spain, Sweden, Switzerland, United Kingdom and Russia.

Some phone service providers do not permit access to 00800 numbers or require an additional prefix. Charges may apply here. Please contact your service provider directly for more details.